"Perfect" isn't something you usually expect in the business world, or any world, for that matter--but IT management providers might be the exception.
Here's how to know whether you've found a long-term partner in IT or a provider who's "okay."
What's the Difference?
Let's pretend we have two different companies--Company A and Company B--, and both are implementing IT management solutions.
- Company A did their research, made plenty of calls, and eventually settled on an excellent provider.
- Company B, meanwhile, failed to read the fine print and ended up with a provider who falls a little--or a lot--short of perfect.
Both companies will see new solutions and big changes. The difference is that Company A will adapt seamlessly to all of this because their provider took the time to learn what's best for them, while Company B will struggle to see any benefit from the one-size-fits-all tools and tech they're being handed.
Perfect providers are perfect because they treat you as a unique partner. Okay providers are okay because they have a routine, and they stick to it, no matter what your needs are.
Big Decisions, Big Questions
So, how do you make sure you're Company A and not Company B? Here are some questions to ask potential providers!
#1: "Who are you?"
Promising providers will be eager to tell you all about who they are, what they believe, and what they can do. Certifications and client testimonials will be coming at you left and right. A less-reliable provider, however, won't be so proud of their reputation.
#2: "What is your process?"
The first answer to this question should always be "learn." If a provider doesn't take the time to learn who you are, they won't be able to offer specific, targeted IT management solutions.
#3: "What are your fees?"
Ideally, a provider should be able to work with you on budgeting and payment options. Of course, they'll also be saving you tons of money by boosting efficiency, improving productivity, and cutting extra steps out of your workflow--so it's definitely worth the price.
Are you looking for that perfect provider? Want to learn more about IT management? Contact us today to get started!