Downtime can be a terrifying word. The wasted time and money is enough to make any company tremble, and that's not even considering all the stress of trying to get things back online. Not to worry--with some help from IT management, you can learn to handle downtime before it's ever a problem.
What You Need to Know
You know that downtime is wasteful, but you probably don't know just how wasteful it can be. That's a good place to start because until you know what you're up against, you can't prepare for it. Here's a calculation to help you get your head around downtime:
[Number of employees] x [Hourly wages] x [Amount of downtime] = Cost of downtime
That cost can get pretty high pretty fast--and it doesn't even take into account the missed opportunities and frustrated clients you might end up with. As a result, it's important to make a plan ahead of time--and with IT management, it's easier than ever to know what to focus on, what to prioritize, and exactly what your plan needs to look like.
For example, your IT management provider will help you in three big areas:
1. Prevention -- Here, you focus on making sure everything runs smoothly and efficiently so that nothing is overloaded enough to cause downtime.
2. Analysis -- In this stage, you'll scour your processes and workflows to see where problems are coming from or where they might pop up, and then limit the risk of future issues.
3. Defense -- Finally, you'll create a plan for what you'll do if downtime does happen, prioritizing certain processes and making sure that communication stays clear. Everyone will have a job to do and know how to do it.
IT management can help you limit the risk of downtime and know what to do when it does occur. To start enjoying these benefits, contact us today!