Blog

Dealing With a Cranky Copier?

man frustrated with his office printer

Most of us take very little notice of the office copier when everything is working great. When something goes amiss, however, we realize how much we depend on our copier to keep everyday processes on track.

When You Can Fix It Yourself

Here's a look at three common copier issues and what you can do to get back to business ASAP.

Cybercrime: Why It's Too Soon to Let Your Guard Down

cybercrime concept with business person touching screen

Data breaches have become a regular part of the news; so much so that businesses and individuals alike are in danger of growing complacent. The truth is, it's never a good time to let your guard down, and social engineering attacks are on the rise.

From stricter government compliance mandates to new tactics from hackers, your need for a robust IT management solution is higher than ever.

Get Out of the Office More Often With Document Management

document management on tablet screen

Your up-and-coming workforce has some expectations your organization should be ready to meet. For starters, they don't expect to be tied to the home office, and you'll need a robust document management application that's up to the task.

Scanner Basics: Get to Know Your Device

disgruntled man trying to decide on scanning solution

If you're thinking about switching from paper-based processes to electronic document management (and you definitely should be!), then you'll need to take a look at scanning solutions. A multifunction system with a scanning feature is always a good option. However, if you're dealing with a lot of incoming documents or scanning years of archived files, a dedicated scanner can save time while leaving your multifunction system available for other tasks.

Copier? Printer? Multifunction System? What Are the Differences?

using a multifunction printer

If you're a little fuzzy about the differences between copiers, printers, and multifunction systems, that's understandable. The terms are often used interchangeably, but there are significant differences between these three types of imaging technologies. Here's a look at the capabilities and features commonly found in devices from each category.

Choosing an IT Management Partner for Your Healthcare Facility

healthcare workers in a meeting reviewing digital documents

Proactive IT management is essential for any organization, but for the healthcare industry, the well-being of your patients is at stake. When choosing a Managed IT Services partner, be sure the level of support they offer can meet your critical demands.

How to choose an it management partner

Here's where to start.

3 Ways to Protect PHI on Your Copier

HIPPA text on the screen of a tablet next to stethoscope

If you recently purchased or signed a lease agreement for a new copier, don't assume the new device is automatically HIPAA compliant. The idea that any copier is HIPAA compliant just because it includes the latest security features is a misconception. While technology can help your healthcare facility maintain document security, it's how your staff uses the equipment that determines compliance.

HIPAA compliance rules fall under three general categories including document confidentiality, the integrity of saved information, and availability to Protected Health Information (PHI).

How to Choose the Right SMB Tech Support

shaking hands

If you are a small business, you have no doubt struggled, at times, with tech support. Often, the most tech-savvy person in the office becomes the default person to help you get your computers working.

If you've identified that it's time to hire a company to help you with your small business desktop support or your small business network support, you might want a simple guide to help you know what to look for. Consider these four areas of expertise while conducting your search.

The 5 Benefits of Document Management Software

Document Management on the screen of a tablet

Document management software isn't new, and it has evolved significantly over the years. In the beginning, document management was nothing more than scanning your documents and then using key terms to search for those documents. Today, document management software allows for so much more enhancement in your operational flow.

In a recent blog post, we talked about the 4 Reasons to Go Paperless. The reality is that without document management software, you'll never truly realize those benefits.

4 Reasons to Go Paperless

paperless concept, writing paperless on the screen

It's been over 40 years since the term "paperless office" was coined. It seems that every generation of copiers and printers has given us bits of that promise and we might finally be in a place where the paperless office can become a reality.